KUALA LUMPUR Convention Centre and Malaysia International Trade and Exhibition Centre are recommencing operations following the Malaysia government’s announcement to allow business events of up to 250 people with the necessary precautions in place.
Both venues have refined their standard operating procedures (SOPs) in line with government requirements to deliver a controlled and regulated environment to help safeguard employees, guests and attendees.
The SOPs include:
- Controlled access points for attendees with temperature checks, declaration forms and guests asked to use hand sanitiser and encouraged to wear masks;
- Capacity controls and new event setups and layouts to enable social distancing measures;
- Enhanced plans for controlling movement around the venue, queue management and F&B provision;
- Increased frequency of cleaning and disinfecting in all spaces;
- New protocols to reduce touchpoints, including contactless transactions;
- Air quality control measures and monitoring systems.
As part of this, both centres have readied venue operation teams and created product offerings to accommodate flexible terms, adaptable spaces, and meeting design plans and capacities.
“We cannot wait to see our clients, hear about their needs and help them conceptualise what we can deliver as their event partner,” said Alan Pryor, Kuala Lumpur Convention Centre’s general manager.
Gunther Beissel, chief executive of International Trade and Exhibition Centre (MITEC), the country’s largest business events venue, said: “The wellbeing of our guests and staff is of paramount importance as we resume our operations and therefore our team has implemented all health guidelines in place to safely welcome events back to MITEC.”
MITEC’s comprehensive Venue’s SOPs include continuous staff training, public awareness and multi-media displays, social distancing at public areas and event venues, MySejahtera QR code for e-health screening and declaration form, temperature checks, hand sanitisers, ISO 22000 advanced food safety measures, routine surface cleaning, reduced touchpoints, air quality control and daily monitoring systems.
Both venues partnered with Malaysia Convention & Exhibition Bureau (MyCEB) for the ‘Lets Meet tomorrow’ and ‘Let’s Meet Locally’ campaigns, aimed at stimulating the domestic business events industry and to encourage new domestic events in Malaysia.
Pryor added: “We want to really thank all our clients who have demonstrated great understanding and loyalty and stuck with us during this difficult time. Our team have been working hard over the last few months to enable us to safely welcome events back to the centre.
‘As a venue, we focus on being flexible and adaptable, and have the necessary expertise to run extremely well organised events tracing every one of our team members, participants, organisers, contractors and suppliers. The health and wellbeing of everyone in our venue has always been our top priority and this hasn’t changed today.
“We welcome the Malaysian Government’s decision to allow us to begin hosting business events once again. Event venues are economic engines for their communities, creating significant revenues as well as jobs, and will play a critical role in supporting Malaysia’s social and economic recovery.
“We look forward to working in solidarity with the government and industry supply chain to drive the resurgence of events. If everyone stands together, we are confident Malaysian business events will thrive again,” Pryor, who is also the chairman of the Business Events Council Malaysia, said.